Frequently Asked Questions
What dates does the Pontoon Porch go out?
Our season is from May 22-October 4, 2026.
How do we pay for our reservation? Is there a deposit?
A deposit of $300 is required when making a reservation and will be processed during online booking, via credit card. The remaining balance will be collected on the boat at the time of departure. We accept cash, check or credit card for the remaining balance.
What is the maximum capacity on the boat?
The maximum capacity of the boat is 30 passengers (not including the driver provided by Pontoon Porch). If you have more than 30 passengers, please call us (608-284-8727).
How far in advance should we book our ride?
Last year, many of our popular booking time were booked weeks or months in advance. We recommend booking as early as you can so that your group can get your preferred time slot.
Our evenings and all day Friday, Saturday, and Sunday usually book out very quickly.
What is your refund policy?
We require a $200 non-refundable deposit that can be made online during the booking process. The remaining balance is due prior to boat departure.
If you need to change your booking date, your deposit is transferable to another date with 4-weeks notice. If your booking is cancelled due to weather, your deposit is transferable to another agreed upon date. If there is not mutually agreeable date, your deposit will be refunded only for inclement of weather.
Should we tip the crew?
Tips are encouraged and greatly appreciated by the crew. Many people ask us what is standard. Usually 15% or more is given for great service.
What is your weather policy?
The Pontoon Porch will not be cleared to launch if winds are above 18-22 mph, or there are heavy storms. This is at the discretion of the driver of the boat; however if there is a cancellation, you will not be charged any money. We’ll work with you to try and find another agreeable time for your reservation. We will contact you with any weather issues.
Feel free to visit our Weather Forecast page for an updated six-day forecast.
Where do we get on the boat?
Our departure point is located just south of the Monona Terrace at Law Park. Please visit our Contact Us page for a map of pointing to this location.
Where should we park?
There are several options for parking at our new location. The preferred parking spot is the Monona Terrace ramps just north of our point of departure. We recommend unloading your belongings (coolers, food, drink, etc.) near the boat before parking your car in the ramp. This ramp may not always be available, however, so please visit our Parking page for more detailed information.
Do you provide food and drink? Can we bring our own?
Pontoon Porch will not provide food and drink for your outing; however you are allowed to bring your own food and drink if you wish.
There is a gas grill onboard to use if you want to grill, and counter space on the lower deck for you to set other food and utensils.
Alcoholic beverages are allowed on the boat.
Do we need to provide our own driver/captain?
Pontoon Porch will provide a driver/captain for each outing.
Are lifejackets provided?
Life jackets are provided on the boat, but you may bring your own if you prefer. Contact us for availability of children’s lifejackets.
Is the boat handicapped accessible?
Yes, the Pontoon Porch is wheelchair accessible. Please be sure to let us know if your group requires any special assistance.